Twisted Logic Games is the software development studio producing and managing the mobile game Humans vs Zombies: Apocalypse.

Thank you for playing our games! This Privacy Policy describes:

• The ways we collect personal data about you and why we do so
• How we use your personal data, and
• The choices you have about your personal data.

Login information and Your Account

This Privacy Policy applies to Twisted Logic Games' games, websites and related services, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version on humansvszombies.twistedlogicgames.com. If we make any material changes, we will notify you by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.

CONTACT US

If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the channels available in our website, either by live chat, email or social network of your preference so we can reply to you more quickly. In case you opt to contact us by email, this is the email address you should message to:

THE DATA WE COLLECT

For our games and services to work correctly and to offer all the functionality and features, we need to collect some data regarding your activity using our games and services and also data of your devices. The data we collect automatically falls into the category of “non-identifiable” data, this means, there is no way to tell who is on the other end using our games or services and the purpose of the information is merely for statistical purposes and to activate/deactivate features to enhance the user experience. Additionally, there’s some data you directly provide to us under some circumstances and it is only used for the very specific purpose specified below if it applies.

Data you provide us.

• Name (optional for account recovery purposes)
• Email address (optional in the case you opt in to verify your account)
• Player name
• Your messages to the Service (such as chat logs and player support tickets)
• Other data you choose to give us (such as data to identify a lost account)

Data we collect automatically.

• Data about your account and game progress
• Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address)
• Data about your device, such as device name and operating system, browser type and language
• Data we collect with cookies and similar technologies (see more below)
• General location data (country-wise for statistical purposes)
• Data about your use of the Service, such as gameplay data and your interactions with other players inside the Service
• History of your purchases (Specifically date of purchase and type of item for validation purposes. We don’t process any payments so your billing information is never shared with us. All that data is processed directly by the Google Play Store or by the Apple App Store when you make a purchase).

Data we collect from our partners.

• Data we receive if you link a third party tool with the Service (such as Facebook, Twitter, WeChat or Google)
• Demographic data (such as to determine the coarse location of your IP address)
• Data to fight fraud (such as refund abuse in games or click fraud in advertising)
• Data from platforms that the games run on (such as to verify payment)
• Data for advertising and analytics purposes, so we can provide you a better Service

WHY DO WE COLLECT YOUR DATA

To make the Service work.

To perform the contract, we process data necessary to

• Create accounts and allow you to play our games and use our Service
• Operate the Service
• Confirm payments
• Provide and deliver products and services you request
• Send you Service-related communications

To make the Service more suitable for our players.

To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to

• Update and develop player profiles
• Develop and improve the Service and player experience
• Manage our relationship with you
• Provide social features as part of the Service
• Customize your Service experience
• Respond to your comments and questions and provide player support
• Provide you with Twisted Logic Games offers in the Service as well as in other websites and services
• Send you related information, such as updates, security alerts, and support messages
• Enable you to communicate with other players

To show personalized advertisements.

To show you personalized advertisements in the Service as well as in other websites and services we have a legitimate interest to process necessary data to track the content you access in connection with the Service and your online behavior and to deliver, target and improve our advertising and the Service. For information on how to opt-out from personalized advertisements, see section 'Your rights and options' below.

To keep the Service safe and fair.

Ensuring a level playing field in the Service is a top priority for us. For more information on our acceptable use policy, see the Twisted Logic Games Terms of Service. In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to

• Analyze and monitor use of the Service and its social features
• Moderate chats either automatically or manually
• Take action against fraudulent or misbehaving players

WHO CAN SEE YOUR DATA

Apart from Twisted Logic Games, your data can be accessed by others in the following situations:

OTHER PLAYERS AND USERS.

Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.

PARTNERS PROVIDING A SERVICE TO OR WORKING FOR TWISTED LOGIC GAMES.

Twisted Logic Games has partners to perform services for us. These partners process your data only at and according to Twisted Logic Games’ instructions to provide the Service, such as hosting, player support, advertising, analytics and fraud prevention. The non-identifiable data we collect automatically from you is shared with OneSignal for analytics and advertising purposes.

Other companies and public authorities.

In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests. We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.

Advertising and Social Media partners.

The Service includes features from our partners, such as social media interaction tools and in-game advertising. A list of these partners is available at humansversuszombies.com/partneroptout.php These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices. You can read more about OneSignals data collecting and practices here: OneSignal Privacy Policy

INTERNATIONAL DATA TRANSFERS

Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy. Adequate safeguards that our partners may use include standard contractual clauses approved by EU Commission and the Privacy Shield certification in case of transfers to the USA.

YOUR RIGHTS AND OPTIONS

Opt-out of targeted advertising.

You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting "limit ad tracking" (Apple iOS) or "opt-out of interest based ads" (Android). For more information, see also: Partner Opt-Out

For personalized in-game offers opt-out, you can use the options provided in the game settings.

Access the personal data we hold about you.

If you request, we will provide you a copy of your personal data in an electronic format.

Your other rights.

You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. We will respond to all requests within a reasonable timeframe.

COOKIES AND SIMILAR TECHNOLOGIES

Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyse use, target advertisements and prevent fraud. You can disable cookies in your browser settings, but some parts of the Service may then not function properly.

HOW DO WE PROTECT YOUR DATA

Security Safeguards.

In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.

Data retention.

We retain your data for as long as your account is active or as needed to provide you the Service. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data. Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

AGE LIMITS

We do not knowingly collect or solicit personal data about or direct or target interest based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13, please contact us.